Please provide your feedback about our recent products, customer service, and new web site. We appreciate your time and feedback.
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*Your Name:
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*E-Mail Address:
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*Street Address:
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*City:
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*State:
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*Zip Code:
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*Country:
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Subscriber:
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Magazine Only or Game Edition:
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If not a subscriber, where do you buy World at War and S&T?
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Retailer:
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City/St (or country):
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1.How long have you been a customer of Strategy & Tactics Press/Decision Games?
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For questions #2-4, please rate on scale of 1-5 with 1 being very dissatisfied, 2 being somewhat dissatisfied, 3 being neither satisfied or dissatisfied, 4 being somewhat satisfied, and 5 being very satisfied. Rate a 0 if you have never read our magazines (for #1) or played any games in the specific game lines (#2 or #3).
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2. What is your overall satisfaction with Strategy & Tactics and/or World at War magazine?
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3. What is your overall satisfaction with Strategy & Tactics and/or World at War games?
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4. What is your overall satisfaction with Decision Games boxed board games?
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For questions #5-10, we would like your candid feedback about your ratings for #2-4. Please be as specific as possible about any good or bad aspects. Your answers will help us focus our efforts on future improvements.
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5. What specifically are you satisfied with in regards to S&T and World at War magazines (or what I already like)?
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6. What specifically are you dissatisfied with in regards to S&T and World at War magazines (or what I’d like to see)?
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7. What specifically are you satisfied and/or dissatisfied with in regards to the magazine format games (or what I already like)?
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8. What specifically are you satisfied and/or dissatisfied with in regards to the magazine format games (or what I’d like to see)?
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9. What specifically are you satisfied and/or dissatisfied with in regards to DG board games (or what I already like)?
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10. What specifically are you satisfied and/or dissatisfied with in regards to DG board games (or what I’d like to see)?
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For questions #11 and 14, please rate on a scale of 1-5 with 1 being very dissatisfied, 2 being somewhat dissatisfied, 3 being ambivalent, 4 being somewhat satisfied, and 5 being very satisfied. Rate a 0 for #11 if you have never contacted our customer service office.
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11. Rate your experience of our customer service
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12. What do you like most about our customer service?
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13. What do you like least about our customer service (or what would you like to see more)?
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14. Rate your experience of our new web site.
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15.What do you like most about our new web site?
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16. What do you like least about our new web site (or what would you like to see added or changed)?
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17. We would appreciate any other feedback you’d like to give us on anything else you are particularly satisfied or dissatisfied with or would like to suggest we change or add.
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